Orders are shipped Monday to Friday between the hours of 9am and 5pm GMT. This excludes bank holidays. Our team will process your order within 48hours.

Any courier delays are fully beyond our control and may affect your orders arrival time over busy periods.

For both UK and Italy we offer standard delivery free of charge. For countries outside of these areas, please contact us for information.

Our customer service team is available from Monday -Friday from 9.00AM - 17.00 AM

via the contact us email or simply pop your question on the whatsapp button and we will get back to you asap.

In line with the characteristics of the product we are only able to process returns for items that are received in a faulty or damaged condition. Please contact us for further details if you have received a product that is not up to our usual high standard.

Once you place your order, we start processing it right away. This means we can't change or cancel orders once they're made. Thanks for understanding!